Frequently asked questions
You can place an order by visiting our website, calling our customer service hotline, or visiting our physical store. We’ll guide you through the process.
We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery. Check our website or contact us for specific details.
Our return and refund policy covers defective products, incorrect deliveries, and other specific scenarios. Details are provided upon request
Warranty periods vary by product type. Refer to the product documentation or contact our customer service for accurate warranty information.
Yes, we provide professional installation services for ACs and TVs. Schedule an appointment, and our technicians will assist you. However, charges may apply
Contact our customer service immediately. We’ll arrange for repair or replacement based on the warranty terms.
Yes, we stock genuine spare parts for our products. Reach out to us with the specific part you need, and we’ll assist you.
Our products adhere to industry standards for energy efficiency. Look for energy labels on the product or inquire about specific ratings.